SEO Optimizer ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify app ("App").
1. Information We Collect
1.1 Information Provided by You
- Shop Information: Store name, domain, email address, and other information provided during app installation
- Shopify Account Data: Access tokens and permissions granted to our App through Shopify OAuth
- Product Data: Product titles, descriptions, meta titles, meta descriptions, handles, and related product information that you choose to optimize through our App
1.2 Automatically Collected Information
- Usage Data: Information about how you use the App, including optimization activities, feature usage, and performance metrics
- Technical Data: IP address, browser type, device information, and log data
- App Performance: SEO scores, optimization results, and analytics data
1.3 Third-Party Services
AI Service Providers: We use third-party AI services (OpenAI, Anthropic Claude, Google Gemini) to process product optimization requests. Product data is sent to these services for optimization purposes.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: Process and optimize your product SEO content (titles, descriptions, meta tags)
- To Improve Services: Analyze usage patterns to enhance app functionality and user experience
- To Communicate: Send notifications, updates, and support communications related to your use of the App
- To Comply with Legal Obligations: Meet legal requirements and respond to lawful requests
- To Prevent Fraud: Detect and prevent fraudulent activity and abuse
3. Data Sharing and Disclosure
3.1 Third-Party AI Services
Your product data is shared with third-party AI service providers (OpenAI, Anthropic, Google) solely for the purpose of generating SEO-optimized content. These providers have their own privacy policies:
3.2 Service Providers
We may share data with service providers who assist in operating our App, such as hosting providers and analytics services.
3.3 Legal Requirements
We may disclose information if required by law, court order, or government regulation.
3.4 We Do NOT Sell Your Data
We do not sell, rent, or trade your personal information or shop data to third parties for marketing purposes.
4. Data Storage and Security
- Storage Location: Your data is stored on secure servers in Singapore
- Security Measures: We implement industry-standard security measures, including encryption, access controls, and regular security assessments
- Data Retention: We retain your data for as long as your App subscription is active and as necessary to provide services. You may request deletion of your data by uninstalling the App
5. Your Rights and Choices
5.1 Access and Correction
You can access and update your shop information through the Shopify App settings or by contacting us.
5.2 Data Deletion
- Uninstalling the App will trigger deletion of your shop data, product optimization records, and related information
- You may also request data deletion by contacting us at info@5protech.com
5.3 Opt-Out
You can opt out of non-essential communications by adjusting your notification preferences in the App settings.
5.4 GDPR Rights (EU Users)
If you are located in the European Union, you have additional rights:
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise these rights, contact us at info@5protech.com.
5.5 CCPA Rights (California Users)
California residents have the right to:
- Know what personal information is collected
- Delete personal information
- Opt-out of the sale of personal information (we do not sell your data)
- Non-discrimination for exercising privacy rights
6. Children's Privacy
Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. By using our App, you consent to the transfer of your information to Singapore and other countries where our service providers operate.
8. Cookies and Tracking Technologies
Our App uses cookies and similar tracking technologies to enhance user experience and analyze app usage. You can control cookies through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@5protech.com
11. Shopify Data Protection
Our App is built in compliance with Shopify's data protection requirements. We:
- Only access data necessary to provide App functionality
- Use Shopify's OAuth system for secure authentication
- Respect Shopify's API usage limits and guidelines
- Delete data when the App is uninstalled
12. Data Processing Agreement
By installing and using SEO Optimizer, you acknowledge that:
- You have the right to provide us with shop and product data
- We may process this data to provide optimization services
- Product data may be sent to third-party AI services for optimization
- You can revoke access at any time by uninstalling the App